How to Create a New Retail Category: Lessons from ROXII Supercube Founder Belle Robinson

How to Create a New Retail Category: Lessons from ROXII Supercube Founder Belle Robinson

 

Launching a new product is challenging.

Launching a product that doesn't fit into an existing category is an entirely different level of entrepreneurship.

When Belle Robinson, founder of ROXII Supercube, introduced nutrient-infused  functional ice cubes to retailers, she wasn't asking buyers to compare her product to competitors. She was asking them to imagine an entirely new category in the frozen aisle.

Today, ROXII Supercube is available in retailers including Sprouts, Wegmans, and Lunds & Byerlys, proving that true innovation can create new opportunities when paired with the right strategy.

Whether you're developing a food, beverage, wellness product, or any consumer packaged good, Belle's journey offers valuable lessons for founders preparing to enter retail.

1. Solve a Consumer Problem, Not Just a Product Gap

Many founders begin with an idea for a product.

The strongest brands begin with a problem.

As a nutritionist, Belle noticed how overwhelming wellness routines had become. Between powders, capsules, supplements, and wellness shots, consumers were juggling multiple products every day.

Instead of asking how to create another supplement, she asked:

How can I make wellness easier?

That simple question led to the idea of functional ice cubes that add nutrients to beverages while fitting naturally into consumers' daily routines.

The best retail products don't simply add another option to the shelf. They remove friction from a customer's life.

2. Networking Can Change Your Business Overnight

One of the biggest turning points in Belle's journey happened during Expo West.

She introduced herself to another founder she admired and asked thoughtful questions about building a consumer brand.

That single conversation eventually led to an introduction to the executive who would become ROXII's CEO.

Many founders underestimate the value of networking because they expect immediate results.

Relationships often create opportunities months or even years later.

Attend industry events.

Ask questions.

Follow up.

Stay connected.

You never know which conversation will change your business.

3. Creating a New Category Means Educating Everyone

Most founders focus on educating consumers.

Belle had another challenge.

She also needed to educate retail buyers.

Because functional wellness products traditionally live in the supplement aisle or beverage aisle, buyers naturally wondered:

Where does this product belong?

Rather than viewing this as a disadvantage, Belle embraced the opportunity to help retailers envision an entirely new segment within frozen wellness.

If your product is truly innovative, education becomes one of your most important marketing strategies.

4. Retail Success Doesn't End Once You're on the Shelf

Landing retail distribution is exciting.

Keeping your product there is what matters.

ROXII invested heavily in in-store demonstrations because the product delivers a visual experience. Watching the colorful functional ice cube melt into water helps consumers immediately understand the concept.

Sampling also gave Belle direct feedback from shoppers while driving trial and repeat purchases.

For many innovative products, demonstration is often more effective than explanation.

5. Packaging Has One Job: Get Noticed

Consumers often make purchasing decisions within seconds.

That makes packaging one of your most valuable marketing assets.

Belle's team carefully designed packaging that would stand out in crowded frozen freezers while communicating the product's benefits quickly and clearly.

When developing your packaging, ask yourself:

  • Can shoppers immediately understand what my product does?

  • Does my packaging stand out from surrounding products?

  • Are my key benefits visible within three seconds?

If the answer is no, continue refining.

6. Track the Metrics That Retail Buyers Care About

Many founders focus on social media followers and website traffic.

Retail buyers focus on product performance.

For Belle, the most important metric is:

Units Per Store Per Week (UPSPW).

This measurement shows how many units sell in each retail location every week and serves as one of the strongest indicators of retail success.

Understanding your retail velocity helps you:

  • Measure product performance

  • Evaluate promotions

  • Forecast inventory

  • Prepare for expansion

  • Build stronger buyer relationships

If your goal is retail growth, this metric deserves your attention.

7. Sometimes the Biggest Opportunity Is White Space

Rather than entering an overcrowded category, ROXII entered a space where no direct competitors existed.

Frozen wellness remains relatively untapped compared to other areas of the grocery store.

While creating a new category requires more consumer education, it also creates an opportunity to become the brand buyers and shoppers associate with that space.

Sometimes the greatest competitive advantage isn't being better than existing products.

It's creating something entirely new.

Final Thoughts

Belle Robinson's journey is a reminder that innovation doesn't always mean inventing a completely new ingredient.

Sometimes innovation comes from changing the way consumers experience something they already do every day.

By combining convenience, functionality, and thoughtful retail strategy, ROXII Supercube is demonstrating how founders can create opportunities where none previously existed.

For product-based entrepreneurs, there are valuable lessons throughout Belle's story, from networking and product development to packaging, retail marketing, and buyer education.

Listen to the Full Conversation

Want to hear the complete story behind ROXII Supercube's journey into retail?

In this episode of Shelf Talks, Belle Robinson shares how she built a first-of-its-kind product, secured retail distribution, educated buyers, and continues growing one of the most innovative brands in the frozen aisle.

🎧 Listen to the full episode of Shelf Talks wherever you get your podcasts, or watch the conversation on YouTube.

Spotify: Listen Here

Apple Podcasts: Listen Here

You Tube: Watch Here

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